HOW DOES IT WORK?

IT’S A SIMPLE, TRANSPARENT AND SECURE PROCESS

At Línguavertix, our aim is to make the translation process as straightforward as possible. From initial contact to final delivery, we handle every stage with rigour, confidentiality and attention to detail.

1. SEND US YOUR DOCUMENTS

You can send your documents via the form on our website or by email.

We accept digital files in a variety of formats. If you have any questions about the required documentation, we’ll be happy to help.

2. RECEIVE A FREE QUOTATION

Once we have reviewed the documentation, you will receive a personalised quotation, with no obligation.

The quotation includes the price, the estimated delivery time and all the information you need to make an informed decision.

3. CONFIRM THE QUOTATION

If you accept the quotation, simply reply by email or use the method specified in the quotation itself.

Once you have confirmed, we will begin the translation process straight away.

4. TRANSLATION AND PROOFREADING

Your document will be translated by a qualified translator and undergo further proofreading, where necessary, to ensure the highest quality.

Every translation is carried out with linguistic, terminological and documentary rigour, while preserving the content and purpose of the original document.

5. DELIVERY OF THE TRANSLATION

Once the work is complete, the certified translation is sent by email to facilitate ongoing processes.

The original hard copy of the document is then delivered by courier (MRW) to the address provided by the client or, where applicable, handed over in person.

6. CONFIDENTIALITY AND PROTECTION OF DOCUMENTS

All documents are treated with the utmost confidentiality and are used solely for the purpose of providing the requested service.

Unless required by law or requested by the client, the documentation is securely destroyed within 90 days following completion of the service.

FREQUENTLY ASKED QUESTIONS (FAQ)

WHAT IS THE TIMEFRAME FOR A TRANSLATION?

The turnaround time depends on the volume, complexity and language combination of the document. The estimated delivery time is always included in the quotation.

HOW CAN I REQUEST A QUOTATION?

Simply send your documents via the contact form or by email. The assessment and quotation are free of charge and without obligation.

WILL MY DOCUMENTS BE TREATED CONFIDENTIALLY?

Yes. All documentation is treated with the utmost discretion and is used exclusively for the purpose of providing the requested service.

CAN I JUST SEND A PHOTOGRAPH OF THE DOCUMENT?

In most cases, yes, provided the image is clear and contains all the necessary information. If the quality is insufficient, we will contact you.

ARE CERTIFIED TRANSLATIONS ACCEPTED BY THE AUTHORITIES?

Certified translations are carried out in accordance with the applicable legal requirements. However, some organisations may require specific formalities. If you are in any doubt, we recommend checking the requirements with the receiving authority in advance.

WHICH LANGUAGES ARE AVAILABLE?

Línguavertix works with a network of qualified translators, enabling us to provide services in a wide range of language combinations. If you require a specific language, please contact us.

CAN I REQUEST AN URGENT TRANSLATION?

Yes. Subject to availability, urgent translations can be provided. Please note that urgent requests may be subject to an additional fee, which will always be indicated in the quotation beforehand.